FAQS?
The FAQs About laser diode modules
When diving into the world of semiconductor lasers, you’re bound to have questions. Our FAQ section is designed with you in mind, offering clear answers to your pressing concerns. Wondering about the technical aspects of our laser modules? Or perhaps you’re thinking about customization, pricing, or support? From understanding product specifics to post-purchase queries, we’ve got it all covered. Our aim is to ensure that you feel confident and well-informed at every step of your buying journey. Explore our FAQs for clarity or reach out for a tailored response – we’re here to assist you.
What is the range of wavelengths your laser modules cover?
Our laser modules cover a broad spectrum ranging from 445nm to 1064nm, catering to a wide variety of applications.
How does the efficiency of your lasers compare to other market offerings?
Our lasers are designed for high efficiency and reliability, offering competitive performance when compared to other products in the market.
What are the typical applications for your laser modules?
Our lasers are versatile and can be used in processing, printing, power communication, lighting, material processing, monitoring, scientific research, and more.
Can I customize the laser specifications to suit my needs?
Absolutely! We offer customizable solutions to meet the specific requirements of our clients.
What's the lifetime of diode lasers?
With proper care and usage, our diode lasers typically have a lifetime of 10,000 hours (the expected MTTF is over 100,000hours).
Do the diode lasers meet international safety and quality standards?
Yes, all our products comply with ROHS, REACH and quality standards, ensuring reliability and safety for our customers.
How do temperature fluctuations affect the performance of the lasers?
Our lasers are designed to perform optimally within a recommended temperature range, typically around 25°C. Outside this range, performance might vary.
What type of support or after-sales service do you provide?
We pride ourselves on our customer support, offering comprehensive after-sales service, including technical support and repair services.
How does your pricing compare with other semiconductor laser suppliers?
While we ensure our products are of the highest quality, we also strive to offer competitive pricing in the market, providing exceptional value for money.
What is the lead time for standard and custom orders?
Standard orders typically have a lead time of 1-2 weeks, while custom orders might take 6-16 weeks, depending on the specifications.
Do you offer warranty or guarantees on your products?
Yes, all our products come with a 1-year warranty, assuring quality and performance.
What is the operating mode of your lasers – Continuous Wave (CW) or Pulsed?
Our lasers operate in Continuous Wave (CW) mode, ensuring consistent and steady output. All CW modes can work in pulse mode. Please tell us your pulse operating frequency and duty cycle, and we will help you calculate whether it can work.
What payment methods do you accept, and are there financing options available?
We currently accept 100% wire transfers in advance. Financing options can be discussed on a case-by-case basis.
How does your company handle returns or defective products?
Customer satisfaction is paramount to us. In case of any issues, we encourage customers to reach out to our support team. Returns or replacements will be handled promptly based on the specifics of the situation.
